Personas

What it is

Personas define simulated user profiles that interact with your AI assistants during testing. Each persona has a name, description, and behavioral traits that guide how they communicate and what they ask about.

How to use

1. Navigate to Testing → Personas in the sidebar
2. Click New Persona to create a persona
3. Define the persona’s name, description, and characteristics
4. Assign personas to test suites

Configuration Options

• Name: A unique identifier (e.g., “Confused Customer”, “Technical Expert”)
• Description: Background and context for the persona
• Traits: Behavioral characteristics that influence conversation style
• Goals: What the persona is trying to accomplish

Key Features

• Diverse testing: Simulate different user types and behaviors
• Reusable profiles: Use the same persona across multiple test suites
• Behavioral variation: Test edge cases and challenging interactions

Tips

• Create personas that represent your actual user base
• Include both typical users and edge cases
• Use descriptive names that quickly convey the persona’s nature
• Define clear goals for each persona to focus test scenarios