Billing & Accounts

This section covers how subscription and usage-based billing works for your organization, how to update payment methods, and where to manage access.

Overview

• Billing is managed at the organization level. Only org admins can change plans or payment methods.
• The Dashboard has a Billing page with plan details, usage, and shortcuts to your customer portal.
• Invoices and payment methods are managed through the portal provided by the billing provider (e.g., Stripe).

Related: /dashboard/billing

How billing works

• Plans: Choose a plan that fits your expected action volume and features. Upgrades/downgrades are applied prorated by the billing provider.
• Usage: The UI surfaces relevant usage metrics; detailed action/manifest activity lives under Analytics.
• Portal: Use the “Manage billing” portal to update cards, billing email, and view invoices.

Notes

• You must be an org admin to access checkout and portal actions.
• Ensure your email can receive invoices from the billing provider.

Troubleshooting

• Portal link missing: You may not have admin permissions; ask an org admin to grant access.
• Card declined: Update payment method in the portal and retry.
• Invoices to a shared address: Set a dedicated billing email in the portal to retain continuity if team members change.

See also

• /dashboard/settings — Organization settings and provider keys
• /dashboard/analytics — Usage analytics